Refund Policy

Last updated: June 22, 2026



1. All Sales Are Final

XortiCom paid products are downloadable digital software. Because a product is delivered immediately and is yours to keep and run the moment you download it, all sales are final and purchases are non-refundable, except as described below.

2. Please Evaluate Before You Buy

We want you to be confident in your purchase. Review each product's description, system requirements, and pricing, and contact us with any questions before you buy. We're glad to help you confirm a product fits your needs.

3. Exceptions

Nothing in this policy limits rights you may have under applicable consumer-protection law. In addition, because purchases are processed by our reseller and Merchant of Record, Paddle, Paddle may issue a refund at its discretion or where required by law, in accordance with Paddle's buyer terms. If you believe your situation warrants a refund, reach out and we'll review it in good faith.

4. Effect of a Refund on Your License

A product license is valid only while its purchase stands. If a purchase is refunded or reversed for any reason, the associated license is deactivated and may no longer be used, and continued use of the software after a refund is not permitted.

5. How Refunds Are Processed

Any approved refund is issued back to the original payment method through Paddle and typically appears within several business days, depending on your bank or card issuer.

6. Free Utilities

Our free utilities (the PPTX Media Extractor and the Outlook Attachment Extractor) involve no payment and are therefore not subject to this policy.

7. Site Licenses (SlideFusion)

SlideFusion is sold as a per-site license under a separate written agreement. Where such an agreement exists, its refund and cancellation terms govern that purchase.

8. Contact

XortiCom LLC
Oklahoma City, Oklahoma 73170
Email: carlos [at] xorticom [dot] com